Frequently Asked Questions

How do I become a teacher on Panda?

Teachers are registered by administrators. Contact our team through the contact form or email, and we'll set up your teacher account. Once created, you'll receive login credentials and can start setting up your profile and courses.

Do I need a subscription to start teaching?

Yes, all teachers need an active subscription to create and publish courses. You can choose between our subscription plans based on your teaching needs.

What equipment do I need to create courses?

You can start with basic equipment: a decent camera or smartphone, a good microphone, and screen recording software. As you grow, you can invest in better equipment to improve production quality.

How long does it take to create a course?

Course creation time varies depending on content complexity and length. A typical course with 2-5 hours of content can take 1-3 weeks to create, including planning, recording, and editing.

What are the subscription plan limits?

Lite (RM19/month) allows up to 3 courses with 10 lessons each, text content only. Professional (RM39/month) offers up to 10 courses with 20 lessons each, including video lessons and quiz features. Both plans include certificates and analytics.

Can I change my plan later?

Yes, you can upgrade or downgrade your plan at any time. Plan upgrades are immediate, while downgrades apply at the start of your next billing cycle.

What payment methods do you accept?

We accept all major credit and debit cards including Visa, Mastercard, and American Express through our secure payment processor (Stripe).

Can I cancel anytime?

Yes, you can cancel your subscription at any time. You'll continue to have access to your account until the end of your current billing period.

How much can I earn as an instructor?

Your earnings depend on your course pricing, enrollment numbers, and engagement. Top instructors earn thousands of dollars per month. You keep 70% of the revenue from your courses.

How does the payment system work?

Teachers keep 70% of course revenue. Payments are processed automatically through Stripe. Monthly payouts are calculated based on student enrollments and course completion rates.

What types of content can I create?

You can create various types of educational content:

• Text Lessons: Rich text content with formatting, images, and links (available on all plans)
• Video Lessons: Upload and host video content (Professional plan only)
• Assignments: Create assignments for student submissions with file upload support
• Quizzes: Interactive multiple-choice questions with instant feedback (Professional plan only)

How do I organize my course content?

Our platform uses a simple course structure:

Can I track student progress?

Yes! Our platform includes comprehensive analytics:

• • Student enrollment and completion rates
• • Individual student progress tracking
• • Assignment submission and grading system
• • Quiz performance and results
• • Revenue and earnings reports

How do certificates work?

Students automatically receive certificates upon course completion. You can customize certificate templates or use our default designs. Certificates include student name, course title, completion date, and are downloadable as PDF.

What course categories are available?

We support courses across all education levels:

What file formats are supported for uploads?

We support various file formats for different content types:

• • Videos: MP4, MOV, AVI (Professional plan only)
• • Images: JPG, PNG, GIF for lesson content and thumbnails
• • Documents: PDF, DOC, DOCX for downloadable resources
• • Assignment submissions: Various formats accepted from students

Is there a file size limit for uploads?

File upload limits depend on content type. Contact our support team if you need specific information about file size restrictions for your content.

Can I use the platform on mobile devices?

Yes, our platform is fully responsive and works on all devices including smartphones and tablets. Both teachers and students can access courses from any device with an internet connection.

How do I get technical support?

We provide multiple support channels:

• • Email support for all users
• • Chat support during business hours
• • Comprehensive help documentation
• • Video tutorials and guides

Is my data secure on the platform?

Yes, we take security seriously. All data is encrypted, payments are processed through secure gateways (Stripe), and we follow industry best practices for data protection and privacy.